Sub-Processors

Effective Date: January 1, 2024

Last Updated: March 7, 2026

Querio uses a set of third-party vendors (sub-processors) to operate its services and manage relationships with customers. These sub-processors help run the product infrastructure and process various aspects of Querio's business — but they do not have access to your end users' data.

Data About Querio Users

These sub-processors handle data related to Querio users (e.g., people who log in and use the platform). They are vendors that support core operations:

Vendors for Querio Users Data

• PostHog (with DPA) — Product analytics and error tracking

  Location: European Union

  Data: Email, name, and in-app behavior of Querio users

• Loops (with DPA) — Transactional email delivery

  Location: USA

  Data: Email address of Querio users and transactional message metadata (e.g., password reset / invitation email delivery)

• Google (with DPA) — Authentication (OAuth)

  Location: USA

  Data: Name, email address, and authentication metadata of Querio users

• Stripe (with DPA) — Payment processing

  Location: USA

  Data: Name, email, and billing information of Querio users

• Clarify (with DPA) — Customer relationship management

  Location: USA

  Data: Name and email of Querio users

• Slack (DPA available on request) — Internal company communication

  Location: USA

  Data: Email of Querio users

• Notion (with DPA) — Internal documentation

  Location: USA

  Data: Name and email of Querio users

• Sprinto (with DPA) — SOC 2 compliance automation

  Location: USA

  Data: Name, email, and access metadata of Querio users

Note: These sub-processors apply to Querio user data (the people who use the product), not to your end users' Customer Data.

Data About Your Operations

These sub-processors support customer data processing and operational functionality:

Vendors for Operations Data

• Amazon Web Services (AWS) (with DPA) — Hosting & real-time data processing provider

  Location: Germany

  Data: Email, name, in-app behavior of Querio users, plus schema information and metadata from customer sources.

• Vercel (with DPA) — Frontend hosting & edge network

  Location: USA (edge nodes globally)

  Data: Request metadata and session information of Querio users.

• Neon/Databricks (with DPA) — Managed PostgreSQL database

  Location: European Union

  Data: Email, name, and application data of Querio users, query data caching, plus schema information and metadata from customer sources.

Large Language Model Providers (API)

• OpenAI — Large language model provider (API)

  Location: USA

  Purpose: Provides LLM processing via APIs

  Data: General schema metadata (no explicit customer data is shared with this sub-processor).

• Anthropic — Large language model provider (API)

  Location: USA

  Purpose: Provides LLM processing via APIs

  Data: General schema metadata (no explicit customer data is shared with this sub-processor).

• Google (Gemini / Generative AI) — Large language model provider (API)

  Location: USA

  Purpose: Provides LLM processing via APIs

  Data: General schema metadata (no explicit customer data is shared with this sub-processor).