Sub-Processors
Effective Date: January 1, 2024
Last Updated: March 7, 2026
Querio uses a set of third-party vendors (sub-processors) to operate its services and manage relationships with customers. These sub-processors help run the product infrastructure and process various aspects of Querio's business—but they do not have access to your end users' data.
Data About Querio Users
These sub-processors handle data related to Querio users (people who log in and use the platform). They support core business operations.
PostHog (with DPA)
Purpose: Product analytics and error tracking
Location: European Union
Data: Email, name, and in-app behavior of Querio users
Loops (with DPA)
Purpose: Transactional email delivery
Location: USA
Data: Email address of Querio users and transactional message metadata (such as password reset and invitation emails)
Google (with DPA)
Purpose: Authentication (OAuth)
Location: USA
Data: Name, email address, and authentication metadata of Querio users
Stripe (with DPA)
Purpose: Payment processing
Location: USA
Data: Name, email, and billing information of Querio users
Clarify (with DPA)
Purpose: Customer relationship management (CRM)
Location: USA
Data: Name and email of Querio users
Slack (DPA available on request)
Purpose: Internal company communication
Location: USA
Data: Email of Querio users
Notion (with DPA)
Purpose: Internal documentation
Location: USA
Data: Name and email of Querio users
Sprinto (with DPA)
Purpose: SOC 2 compliance automation
Location: USA
Data: Name, email, and access metadata of Querio users
Note: These sub-processors apply only to Querio user data (the people who use the product), not to your end users' Customer Data.
Data About Your Operations
These sub-processors support customer data processing and operational functionality.
Amazon Web Services (AWS) (with DPA)
Purpose: Hosting and real-time data processing provider
Location: Germany
Data: Email, name, in-app behavior of Querio users, plus schema information and metadata from customer sources
Vercel (with DPA)
Purpose: Frontend hosting and edge network
Location: USA (edge nodes globally)
Data: Request metadata and session information of Querio users
Neon / Databricks (with DPA)
Purpose: Managed PostgreSQL database
Location: European Union
Data: Email, name, application data of Querio users, query data caching, plus schema information and metadata from customer sources
Large Language Model Providers (API)
OpenAI
Purpose: Large language model provider (API)
Location: USA
Data: General schema metadata only. No explicit customer data is shared with this sub-processor.
Anthropic
Purpose: Large language model provider (API)
Location: USA
Data: General schema metadata only. No explicit customer data is shared with this sub-processor.
Google (Gemini / Generative AI)
Purpose: Large language model provider (API)
Location: USA
Data: General schema metadata only. No explicit customer data is shared with this sub-processor.
