How AI helps identify the questions you didn’t think to ask

Business Intelligence

Jun 16, 2025

AI tools are revolutionizing business intelligence by uncovering hidden insights and enabling smarter decision-making across organizations.

AI-driven tools are reshaping how businesses analyze data by not only answering your questions but also surfacing the ones you didn’t know to ask. Here's how AI is changing business intelligence:

  • AI finds hidden insights: It analyzes structured (e.g., sales data) and unstructured data (e.g., customer reviews) to detect trends and anomalies humans might miss.

  • Natural language tools simplify access: You can ask questions in plain English and get actionable answers without technical expertise.

  • Real-time analysis: AI delivers insights faster, helping businesses make quicker decisions.

  • Cost-saving and efficiency: Tools like Querio save up to 8 hours/week and reduce costs by $31,000 annually per product manager.

  • Market growth: The AI analytics market is projected to grow from $29.15 billion in 2024 to $225 billion by 2034.

AI transforms how businesses make decisions, moving from static reports to proactive, real-time insights. It’s not just about finding answers - it’s about asking smarter questions.

AI is the New BI Autonomous Agents for Analytics are Here | AnalystANGLE

How AI Finds Questions You Didn't Think to Ask

AI has an uncanny knack for surfacing questions you might not have thought to ask, thanks to its two core strengths: pattern recognition and natural language understanding (NLP). These technologies team up to dig into your data from fresh perspectives, uncovering insights that traditional methods often overlook. Together, they reveal hidden patterns and trends that can reshape how businesses approach decision-making.

Finding Data Patterns and Trends

AI algorithms are built to handle massive amounts of data, spotting connections and trends that would take humans weeks - or even months - to identify. They process information quickly, with minimal bias, and continuously refine their understanding of the data [2][3]. This ability to detect patterns that aren't immediately obvious raises questions that traditional analysis might miss entirely.

"AI algorithms can identify patterns and insights that human analysts might miss, making data analysis more efficient, accurate, and predictive." [3] - Ashutosh Shashi, Author, Trainer, and Technology Leader

This capability has real-world applications. For example, companies analyzing customer feedback across multiple platforms use AI to pinpoint recurring themes and areas for improvement. These insights allow businesses to make timely changes that enhance customer satisfaction [5].

What makes AI especially powerful is its ability to handle both structured data (like sales numbers or inventory lists) and unstructured data (such as customer reviews, social media posts, or emails) [3]. By cross-referencing these diverse data types, AI uncovers insights that would remain hidden in a single-source analysis.

AI-driven visualization tools make these patterns even easier to understand. Instead of staring at rows of numbers in a spreadsheet, you can see trends emerge through dynamic charts and graphs that update as new data comes in [4]. This visual approach helps teams grasp complex relationships and act on them without delay.

The process is highly systematic. AI focuses on key insights within predefined categories and uses predictive models and NLP tools to connect the dots and highlight trends [5]. This ensures that critical patterns stand out, rather than getting buried in the noise of daily data fluctuations.

How Natural Language Processing Works

Building on its ability to uncover hidden trends, NLP takes things a step further by translating data into actionable queries. It allows users to interact with their data in a conversational way, eliminating the need to learn complex query languages or rely on technical teams to generate reports. With NLP, you can simply ask questions in plain English and get meaningful answers.

NLP works by enabling computers to understand, interpret, and generate human language [9]. This makes it accessible to anyone, regardless of technical expertise, and allows businesses to extract actionable insights from sources like customer reviews, support tickets, and social media posts [8].

The growing importance of NLP is reflected in market trends. In 2023, the global NLP market for customer service was valued at $10.2 billion and is projected to reach $106.9 billion by 2033, with an annual growth rate of 26.8% [7].

"NLP makes it easier for humans to communicate and collaborate with machines, by allowing them to do so in the natural human language they use every day." [6] - IBM

Real-world examples highlight NLP's impact. In 2023, Amazon used NLP in its Alexa voice assistant to provide personalized shopping experiences and automated order assistance [7]. eBay's NLP-powered recommendation system boosted average order values by 12% in 2025 by helping customers discover complementary products [7]. Meanwhile, Forbes leveraged NLP tools to produce data-driven reports, cutting editorial time while maintaining high-quality content [7].

NLP also enhances data analysis by extracting insights from unstructured text and improving search functionality through better understanding of user intent [6]. For instance, if you ask, "Why did sales drop in the Northeast last quarter?", NLP doesn't just look for those exact words. It interprets your intent and might even suggest related questions you hadn’t considered.

Another key feature of NLP is its use in sentiment analysis, which helps businesses gauge customer opinions and emotions [6]. Whether customers are happy, frustrated, or confused, NLP can flag these sentiments early, giving companies a chance to address issues before they escalate.

By 2025, AI-powered NLP solutions are expected to generate $53.42 billion in business value across industries [7]. For companies aiming to stay competitive, integrating NLP into their operations can improve efficiency, refine customer engagement strategies, and optimize content creation [7].

The combination of AI's pattern recognition and NLP creates a powerful system for uncovering questions you didn't know to ask. With the ability to monitor data streams, detect unusual patterns, and communicate findings in plain language, AI transforms complex data into actionable insights. This synergy equips businesses with the tools they need to stay ahead in a fast-paced, data-driven world.

Real Uses of AI in Business Intelligence

AI-driven business intelligence tools are reshaping how companies handle and analyze data, turning complex processes into accessible insights. These platforms don’t just crunch numbers - they help users uncover patterns and answers they might not have considered. Querio is a standout example of this transformation.

AI-Driven Querying with Querio

Querio

Querio’s AI agents simplify data analysis by allowing users to ask plain-English questions and receive instant, meaningful answers. It’s like having a tech-savvy team member who knows your data inside out. Whether you’re curious about sales trends, customer behavior, or operational metrics, Querio delivers insights without requiring technical expertise [10].

The results are impressive: companies using Querio can create reports and analyze data up to 20 times faster, saving up to 8 hours of work per week and potentially cutting costs by up to $31,000 annually per product manager [12][13].

"Querio has transformed our approach to data. It's not just about saving time and money; it's about making data accessible and actionable for every team member." - Enver, Co-founder & CTO [10]

Querio automates data pipelines, taking care of connecting, cleaning, and transforming raw data into actionable insights [12]. This frees up teams to focus on strategic decisions rather than getting bogged down in tedious data prep.

For product teams, Querio is a game-changer. It enables them to measure feature outcomes across the entire lifecycle - from planning to post-launch analysis [12][13]. By automating query scripting, teams can spend more time diving into the "why" behind the numbers instead of struggling with database syntax.

Dynamic Dashboards for Deeper Analysis

Querio’s dynamic dashboards turn static reports into interactive tools for exploring data from multiple angles. These dashboards make it easy to track KPIs, uncover trends, and identify anomalies that might otherwise go unnoticed.

Users can create visualizations simply by describing what they want to see, even if they’re unsure where the data resides. This eliminates traditional barriers between forming a question and getting a clear, visual answer.

These dashboards update in real-time as new data comes in, ensuring decision-makers always have the latest insights. Filters, drill-down options, and customizable views let users tailor the data to their specific needs. Additionally, the system suggests related metrics and visualizations, helping users uncover connections they might not have thought of.

To keep these dashboards effective, it’s vital to regularly update them with the most relevant KPIs and metrics. This ensures that the insights remain aligned with evolving business goals [14].

The combination of AI-driven suggestions and user-friendly customization allows teams to start with simple questions and gradually build more sophisticated analyses. These tools also encourage collaboration, enabling teams to work together more effectively.

Team Collaboration Between Business and Data Teams

One of the biggest challenges in organizations is bridging the gap between business teams, who need insights, and data teams, who have the technical know-how to extract them. Querio addresses this divide by integrating natural language queries with advanced analytical tools, creating a shared space for collaboration [15].

Business users can ask questions in plain English, while data teams have access to powerful notebooks and technical capabilities. This dual functionality ensures that both groups contribute to data exploration without sacrificing depth or relevance.

"I've been really surprised with how well Querio works. The team is a lot more self-sufficient, more than I assumed they could be, and our engineering team has a much closer relationship to the business. Querio changed how we work with our data and each other!" - Moe, CTO [10]

Querio’s collaborative features include specialized notebooks for data teams while maintaining accessibility for non-technical users. Its semantic layer and data catalog map business terms to data structures, making it easier for everyone to navigate and query data using familiar language. Meanwhile, data teams retain access to the technical details needed for advanced analyses.

This shared environment fosters cross-functional exploration. Business insights can guide technical analysis, while technical discoveries can inspire new business strategies. The result is a more integrated, data-driven decision-making process that combines business knowledge with technical expertise.

Methods for Using AI to Find Hidden Insights

To get the most out of AI-driven business intelligence (BI), it’s crucial to weave it seamlessly into your daily operations. By embedding AI into your workflows, you can uncover the questions that lead to smarter decisions and deeper insights. Here’s how you can make this integration work effectively.

Setting Up AI-Driven Dashboards

Creating effective AI-powered dashboards begins with organizing and preparing your data. Without a solid data foundation, even the most advanced AI tools can fall short in delivering meaningful insights.

Your dashboards should feature clear visuals, an intuitive layout, and responsive design. The aim is to make complex data easy to understand for everyone on your team, regardless of their technical expertise [18].

Choose AI algorithms that align with your business goals, whether it’s predictive modeling, anomaly detection, or natural language queries (NLQ). Tools like Querio’s AI agents can automatically pick the right analytical approach based on simple, conversational queries.

NLQ is a game-changer, allowing team members to ask questions in plain English and receive instant, visual answers. This removes the traditional barriers between asking questions and getting actionable insights [18]. Additionally, predictive analytics can help forecast trends using historical data, giving your team a forward-looking perspective.

To keep dashboards relevant and effective, gather user feedback and make updates regularly. This ensures your dashboards evolve alongside your business needs and continue to deliver insights that matter [18].

Adding AI Suggestions to Planning

To incorporate AI insights into strategic planning, start by identifying the key questions that need answers. These questions will guide how AI-driven intelligence aligns with your broader business objectives [17].

Evaluate your current BI capabilities to pinpoint areas where AI can add value. This helps you focus on the processes that will benefit most from AI-enhanced insights [16].

Establish a solid data governance framework to ensure ethical AI use and maintain high data quality standards. Poor data quality leads to flawed insights, so it’s essential to invest in data cleansing and management processes [19]. Clear governance policies will also help teams understand how to interpret and act on AI-generated recommendations.

Highlight AI’s role as a tool to enhance - not replace - human judgment. Train your team to use AI tools effectively, focusing on skills like critical thinking, problem-solving, and data storytelling. These skills help bridge the gap between machine-generated insights and meaningful business decisions [16][17].

Begin with pilot projects to test AI applications in a controlled environment. This allows you to validate outcomes and build confidence in the system before rolling it out on a larger scale [19].

Testing and Improving AI Insights

Once AI insights are part of your planning process, it’s essential to test and refine them regularly. Bias in AI models can lead to skewed insights, so rigorous testing is needed to ensure fairness and accuracy across different scenarios [19].

"AI systems are only as good as the data they are trained on. If the data contains biases, the AI system may perpetuate or even amplify these biases in its decision-making processes."

  • Soren Kaplan, sorenkaplan.com

Transparency is key. Make sure your team understands how AI-driven decisions are made and when human oversight is needed. This builds trust and ensures AI suggestions are viewed as collaborative tools rather than unquestionable answers [19].

Conduct regular ethical and legal reviews to ensure your AI systems comply with industry standards and regulations. As these standards evolve, periodic evaluations will keep your systems aligned with best practices [19].

Set up algorithm audits to assess both the technical performance of your AI tools and their real-world impact. Regular updates to your AI models will help them stay relevant as data and compliance requirements change [16].

The best organizations treat AI insights as starting points, not conclusions. By combining AI-generated recommendations with human expertise and domain knowledge, you can validate findings and explore their implications. This balanced approach helps you avoid over-reliance on AI while still leveraging its ability to uncover patterns and insights.

Old vs. AI-Driven BI Methods

Let’s take a closer look at how traditional business intelligence (BI) stacks up against AI-driven approaches. The shift from manual, legacy methods to AI-powered analytics marks a major transformation in how businesses handle data. This evolution is so impactful that 79% of corporate strategists believe AI will play a critical role in their success over the next few years [21].

While traditional BI has served organizations well for decades, it’s starting to show its age. As data grows exponentially and the pace of business accelerates, older systems - reliant on manual processes - are struggling to keep up [20].

On the other hand, AI is opening up entirely new possibilities. By 2030, it’s projected to add a staggering $15.7 trillion to the global economy, largely due to its ability to boost productivity and deliver personalized insights [22]. This leap forward isn’t just about speed; it’s about fundamentally changing how businesses uncover insights, moving from reactive to proactive analytics.

Old vs. AI-Driven BI: A Side-by-Side Comparison

Here’s how the two approaches differ when you break them down:

Aspect

Traditional BI

AI-Driven BI

Data Processing Speed

Slow, resource-intensive analysis

Real-time, efficient data analysis

Question Discovery

Users must know the questions to ask upfront

Automatically identifies patterns and raises new questions

Data Types Handled

Primarily structured data (e.g., sales reports)

Handles both structured and unstructured data (e.g., text, images)

Automated Insight Generation

Manual reporting and interpretation

Real-time insights delivered automatically

User Accessibility

Requires technical expertise

Simplifies access with natural language tools

Type of Analytics

Focuses on descriptive and diagnostic analytics

Emphasizes predictive and prescriptive analytics

Decision Making

Insights require manual interpretation

Supports automated, continuously improving decisions

Adaptability

Slow to adapt to changes

Quickly adjusts to new data and requirements

Pattern Recognition

Misses subtle trends in large datasets

Automatically detects hidden patterns and relationships

Personalization

One-size-fits-all dashboards and reports

Customizes insights for individual users

Real-World Impact

The differences aren’t just theoretical - they translate to measurable business outcomes. For example, a 2022 McKinsey survey revealed that 63% of companies using AI for decision-making reported revenue increases, compared to just 22% in 2020 [1].

Take PayPal as an example. They use advanced AI techniques to analyze transaction data and user behavior in real time, detecting and preventing fraudulent activity. This not only protects customers’ financial information but also strengthens trust in their platform [1].

Scaling for the Future

As data volumes skyrocket, scalability becomes a game-changer. AI-driven BI systems empower teams to ask questions they hadn’t even considered, unlocking insights traditional methods simply can’t reach. By 2028, 75% of organizations are expected to operationalize AI, leading to a fivefold increase in streaming data and analytics infrastructures [1]. Traditional BI just isn’t built for this scale.

The real magic of AI lies in its ability to democratize data analysis. It enables personalized insights that anyone in the organization - regardless of technical expertise - can access and use. By uncovering the questions you didn’t even know to ask, AI-driven BI is paving the way for breakthroughs that transform how businesses operate and grow.

Conclusion: Better Decisions with AI

The evolution from traditional business intelligence to AI-powered analytics is reshaping how organizations analyze data and make decisions. It’s not just about answering the questions you already have - AI helps surface the questions you didn’t even think to ask.

Consider this: 60% of BI users are unhappy with their current dashboards, and data analysts spend 80% of their time on manual tasks like data preparation [23]. These statistics highlight the limitations of older methods. AI-driven platforms, such as Querio, step in to automate repetitive processes, make data more accessible, and uncover meaningful patterns that might otherwise go unnoticed.

But this shift isn’t just about working faster. It’s about opening doors to entirely new possibilities. Imagine a retail company predicting customer churn before it happens, or a finance team automating earnings forecasts while pinpointing the key factors influencing performance. These examples showcase how AI transforms reactive reporting into forward-thinking strategy [25].

AI is also making business intelligence accessible to everyone, not just technical experts [16]. Features like natural language interfaces allow users to explore complex datasets with ease, while AI-generated suggestions lead them to insights they might have missed. This democratization ensures that decision-making is no longer confined to data scientists but is shared across the organization.

Key Points for Businesses

Laying the groundwork begins with identifying the most pressing business questions and evaluating your current data sources. The best AI implementations start with a clear understanding of what insights will drive better decisions [17]. This preparation ensures tools like Querio can seamlessly integrate with your data and provide meaningful context.

Selecting the right platform means going beyond basic visualization tools. Look for AI-powered systems that integrate with your existing infrastructure and empower users across all levels - not just data specialists - to extract actionable insights [11]. Platforms offering natural language queries, dynamic dashboards, and advanced analytics set the stage for long-term success.

Investing in people is just as important as investing in technology. Even as AI takes over manual tasks, teams need training to use these tools effectively. Building a strong data culture and establishing robust governance frameworks ensures that AI is used ethically and responsibly [16]. When combined with the right tools, this human element turns AI into a true strategic advantage.

The potential here is enormous. With over half of companies worldwide adopting AI [24], early movers are gaining a competitive edge. The future will belong to businesses that don’t just look for better answers but also learn to ask smarter questions. AI-driven BI platforms make this possible, transforming data from a rearview mirror into a forward-looking compass that points toward untapped opportunities.

FAQs

How does AI improve the way businesses uncover hidden insights compared to traditional methods?

AI is changing how businesses discover insights by pushing past the boundaries of traditional methods that mainly focus on analyzing historical data. Traditional business intelligence (BI) tools often center around descriptive analytics and data visualization. In contrast, AI taps into machine learning to uncover patterns, forecast trends, and even automate decision-making.

What sets AI apart from traditional BI is its ability to deliver quicker, more precise, and deeper analyses. This enables businesses to spot opportunities and challenges they might have otherwise missed. By identifying hidden patterns and sparking new questions, AI equips organizations to make smarter, data-driven decisions and maintain a competitive edge in today's fast-paced market.

How does Natural Language Processing (NLP) make AI insights easier to use for everyone?

Natural Language Processing (NLP): Making Data Interaction Simpler

Natural Language Processing (NLP) transforms how we interact with data by allowing users to communicate in plain, everyday language. Forget about writing complicated queries or decoding technical terms - NLP lets you type or even speak your questions and get the answers you need.

This means that even non-technical users can easily access critical information through straightforward prompts, natural conversations, or voice commands. By creating a bridge between complex technical systems and human language, NLP opens up data access to a broader audience, empowering more people to make informed choices and discover meaningful opportunities.

How can businesses seamlessly integrate AI-driven tools like Querio into their workflows to achieve the best results?

How to Integrate AI Tools Like Querio Into Your Workflow

To make the most of AI-driven tools like Querio, start by setting clear objectives. Identify specific tasks or processes in your workflow that could benefit the most from AI. Then, take a close look at your current data and systems to ensure they’re prepared for AI integration.

A smart way to begin is by running small pilot projects. This allows you to test how effective the tool is and gather valuable feedback before committing to a larger rollout.

Make sure your team is well-prepared. Offer comprehensive training so they feel confident using the tools and understand the potential benefits. Keep an eye on performance, make adjustments as needed, and address challenges, such as data security concerns or gaps in skills.

By taking a deliberate and well-planned approach, you can unlock the full potential of AI tools and even discover new ways to grow your business.

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